About Arrow

Arrow is at the forefront of the AI revolution in healthcare revenue cycle management (RCM). We’re the first AI Operating System for Modern RCM Teams, applying AI to one of healthcare’s most painful problems: denied and underpaid claims.

Healthcare providers lose billions each year due to manual workflows, shifting payer rules, and staffing constraints. Arrow uses AI to help revenue teams recover revenue faster, reduce manual work, and focus on what actually matters.

We’re early, ambitious, and building foundational infrastructure for how healthcare revenue will work in the future. We’re looking for driven, curious, and competitive people who want real ownership and the chance to shape a category from the ground up.

The Role

As a Business Development Representative (BDR) at Arrow, you’ll be the first point of contact for healthcare organizations struggling with revenue leakage from denied claims.

You’ll own the top of the funnel in a defined territory: identifying high-impact healthcare providers, engaging executive and revenue leaders, and creating qualified opportunities for our sales team.

This is a high-visibility, high-impact role. Your work directly influences pipeline, revenue, and Arrow’s growth trajectory as an early leader in AI-driven RCM.

What You'll Do

• Build qualified pipeline by setting discovery meetings with healthcare decision-makers (CFOs, VPs of Revenue Cycle, Directors of Billing, Operations leaders)

• Research, prioritize, and break into target healthcare organizations using outbound calling, email, LinkedIn, and account-based strategies

• Create and execute strategic outbound campaigns using Apollo CRM and related sales tools

• Analyze prospect billing and operational signals to identify organizations with the greatest need for Arrow

• Collaborate closely with AEs, marketing, and leadership to refine messaging, ICPs, and outreach strategy

• Track activity, pipeline, and outcomes with discipline, continuously improving based on what works

• Share insights and wins with the team to raise the bar across the org

What Success Looks Like

• Consistently hitting or exceeding weekly and monthly meeting targets

• Booking meetings with the right accounts and personas

• Developing strong product and industry fluency in healthcare RCM and AI

• Becoming a trusted partner to AEs and a reliable pipeline engine

• Earning increased responsibility and growth opportunities as Arrow scales

Qualifications

We care more about drive, curiosity, and execution than checking every box, but strong candidates typically bring:

• 1–3 years of experience in a customer-facing, sales, or outbound role (SaaS preferred)

• Experience using Apollo CRM (or similar outbound platforms) for prospecting and campaign execution

• Strong written and verbal communication skills, — especially with senior stakeholders

• Ability to learn complex concepts quickly and explain them clearly

• High level of organization, urgency, and ownership over results

• Comfort operating in a fast-moving, evolving startup environment

The Traits That Matter Most

• Hustle & Grit: You don’t wait for perfect conditions; you create momentum

• Resourcefulness: If the front door is closed, you find another way in

• Coachability: You want feedback and use it to get better fast

• Competitive Spirit: You care deeply about winning, as an individual and as a team

• Professional Presence: You can confidently engage executives and operators

• Team-First Mentality: You share learnings, wins, and lessons openly

Why Arrow

• Be part of the earliest wave of AI transforming healthcare RCM

• Work on a real, urgent problem with measurable impact on providers

• High ownership, high trust, and real influence early in the company’s growth

• Direct exposure to sales leadership, product, and strategy

• Clear path for growth into senior BDR, AE, or other GTM roles

Company Perks

• 🌐Remote-First Culture: Work from anywhere. We’re built remote-first to give our team flexibility, focus, and access to top talent, without sacrificing collaboration or impact

• 📈 Stock Options: We believe every employee should own a part of Arrow and share in the upside of a successful company outcome

• 🩺 Insurance: Medical, dental, and vision coverage for all full-time team members

• ✈️ Vacation: Sometimes you’ve just got to unplug. We offer $500 per year to put toward travel, stays, experiences, or a staycation

• 🏡 Home Office: Get set up to do your best work with a $300 home office reimbursement—standing desks, headphones, or whatever you need

• 🧠 Mental Health: Your mind matters. We offer $50/month to support meditation apps, therapy platforms, or virtual/in-person counseling

• 💪 Break a Sweat: Stay active with $50/month for gym memberships, classes, sports, or at-home fitness equipment

• 🍿 Wind Down: Relax your way with a $25/month stipend for streaming, entertainment, or news subscriptions

• 🥂Team Bonding: Stay connected with your friends and colleagues. We organize monthly team activities to stay connected